Privacy Policy
Elite Power Washing LTD
Effective Date: 5 August 2025
At Elite Power Washing LTD (“we,” “us,” or “our”), we are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and protect the information you provide to us when using our services.
1. Who We Are
Elite Power Washing LTD
Registered in the UK
Postal Address: 8 Spring Hill, Gravenhurst, Bedford MK45 4SY
Email: info@elitepowerwashing.co.uk
Phone: +44 07947187617
2. What Information We Collect
We may collect the following types of personal information when you contact us, book services, or interact with us in any way:
- Full name
- Business name (if applicable)
- Email address
- Phone number
- Postal address
- Billing and payment details
- Vehicle or fleet details (for service logging and invoicing)
- Communication records (emails, calls, and messages)
We do not collect sensitive personal data unless required by law or provided voluntarily by you.
3. How We Use Your Information
We collect and use your data to:
- Provide and manage our cleaning services
- Schedule and confirm appointments
- Send invoices and process payments
- Maintain service records and customer history
- Communicate regarding bookings, changes, or queries
- Comply with legal and regulatory obligations
We will only use your data for the purpose it was collected and where we have a lawful basis to do so (e.g., performance of contract, legal compliance, or legitimate interest).
4. How We Share Your Information
We will never sell your personal data. We may share your data with third parties only when necessary, including:
- Service partners or contractors directly involved in providing services to you
- Payment processors (for secure transactions)
- Legal, regulatory, or government authorities if required by law
- IT and system providers supporting our business operations
All third-party processors are contractually obligated to protect your information in accordance with data protection laws.
5. Data Retention
We retain your data only for as long as necessary:
- Service records: Up to 6 years (for tax/legal purposes)
- Communication data: Up to 2 years
- Financial information: In accordance with UK tax and accounting regulations
You may request deletion of your data at any time, subject to legal and contractual requirements.
6. Your Rights
Under the UK General Data Protection Regulation (UK GDPR), you have the right to:
- Access the personal data we hold about you
- Correct any inaccurate or incomplete data
- Request the deletion of your data
- Object to or restrict our use of your data
- Withdraw consent at any time (where applicable)
- Request data portability (in certain cases)
To exercise any of these rights, please email: info@elitepowerwashing.co.uk
7. Security
We take appropriate technical and organisational measures to secure your data and prevent unauthorised access, alteration, disclosure, or loss. This includes secure servers, access controls, and regular data backups.
8. Cookies & Website Usage
If you visit our website, we may use cookies to enhance user experience, monitor website usage, and improve our services. You can control cookie settings via your browser preferences.
9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on our website and, where appropriate, notified to you directly. Your continued use of our services signifies acceptance of the updated policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact:
Email: info@elitepowerwashing.co.uk
Phone: +44 07947187617
Postal Address: 8 Spring Hill, Gravenhurst, Bedford MK45 4SY